Customer service has always been SureStep's #1 goal. That is why SureStep focuses on the manufacturing of our exclusive rubber products while our highly qualified and experienced Installation Contractors focus on the installations of our exclusive products. Working together daily to ensure that each SureStep customer is receiving the highest quality of products, support and customer service from all of us.
This is reflected by the fact that a large percentage of our business has been from referrals from our previous customers. We have learned over many years that we can only offer our customers the service they expect by having elite level, professional, quality Contractors installing our proven products. Our products are only as great as the Contractors that install them. Together with our elite level Contractors, our customers are pleased with the professional, honest and dependable service and products we offer.
From high-quality products and installations, to something as simple as the prompt return of a phone call, you can count on all of us for the best customer service.
Successful Contractors come in many shapes and sizes and can be located in a variety of markets. Below are a few key characteristics that set apart successful Contractors from their less successful counterparts.
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McKnight Glass & Rubber Products
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